**It is the sole responsibility of the buyer to ensure the proper address when purchasing an item.**
If the item has not shipped yet you may contact us to have the address corrected.
**A refund will not be given because an item was shipped to the wrong address.
Refunds will NOT be issued if an item does not reach you in time for your event, absolutely no exceptions. It is your responsibility as the customer to inform LittleLilyShop of the event date BEFORE purchase so we can discuss shipping upgrades. Please read the “Shipping” section above for more information on shipping times and policies.
Conditions of return
Products that are not customized may be returned. If returning please contact us within 48 hours of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Duties For International Orders:
We are not in control of any country-specific tariffs and duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility.